Why am I getting multiple emails from SOCCED Support?


If an issue is brought up in more than one ticket, every ticket associated with that goes on hold until the issue is resolved then it can be solved out.  Each ticket number will send a response.  

You can help us cut down on the duplication by submitting a different ticket for each problem.  We know it isn't always obvious on your end to see when the issues/causes may be different.  On our end, when we see a ticket with multiple issues, we will try to split them out so you will only be notified when that specific issue is resolved.

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